Nigerian Exchange Limited (NGX) successfully launched the short code platform in November 2023 in a bid to bring the Exchange and the broader capital market closer to retail investors, and in alignment with its commitment to advancing financial inclusion and market accessibility. This innovative tool was launched recognizing the transformative potential of the USSD Code in simplifying market participation, especially for individuals with limited access to internet resources or smartphones.

The public can now conveniently receive market information and commence account opening process through their mobile phones by dialling *5474#. This marks a significant stride in NGX’s commitment to democratizing access to investment opportunities and promoting retail investors participation through digital channels for accessing the capital market.

We anticipate that the USSD short code *5474# will enhance market accessibility and contribute significantly to the broader financial inclusion landscape in Nigeria. We look forward to the adoption of this USSD short code initiative and its positive impact on empowering investors and enriching the Nigerian capital market.

See Frequently Asked Questions on the USSD short code *5474# below.

Frequently Asked Questions

The NGX USSD Code (*5474#) is a service provided by Nigerian Exchange Limited (NGX) to enhance financial inclusion and market participation among retail investors in Nigeria. It allows investors to access real-time information about listed companies and connect with Trading License Holders using a simple USSD code on their mobile phones

  • Dial *5474# on your mobile phone and follow the on-screen prompts to navigate through the menu options.
  • Currently, the NGX USSD Code is available on the MTN and Airtel networks. Plans are underway to extend its availability to other networks in Nigeria.
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  • The USSD Code provides access to real-time price information for listed companies on the Nigerian Exchange. Additionally, it facilitates connections with Trading License Holders for investment-related activities.
  • Yes, the NGX USSD Code is designed to be accessible on all types of mobile phones, including basic feature phones.
  • No charges for using the USSD Code on the MTN network. However, standard USSD charges may apply to the Airtel network.
  • The USSD Code simplifies the investment process by providing easy access to crucial information and connecting investors with Trading License Holders, thereby fostering greater market participation.
  • Yes, NGX has implemented security measures to safeguard your sensitive information.
  • We value your feedback! You can provide your suggestions or report issues by contacting our customer support team at contactcenter@ngxgroup.com or using the Get help option within the USSD Code menu.
  • The USSD Code primarily provides access to information and connects you with Trading License Holders. Financial transactions may be facilitated through the assistance of the Trading License Holders.

Retail investors can benefit from quick access to real-time stock information, simplified interactions with Trading License Holders, and increased convenience in getting information from NGX

  • No, you cannot access information related to your investment portfolio or transaction history through the USSD Code.
  • Stock prices are updated in real-time, providing you with the latest and most accurate information available on the Nigerian Exchange.
  • Currently, the USSD Code is designed for users within Nigeria. However, international availability is supported via roaming of the network.

Stay tuned to official NGX communications, especially on our website www.ngxgroup.com  for updates on the USSD Code, new features, and relevant announcements

  • Yes, the USSD Code provides price information about all companies listed on the Nigerian Exchange, allowing you to stay informed about possible investment opportunities.
  • NGX has implemented robust infrastructure and regular maintenance schedules to ensure the continuous availability and reliability of the USSD Code service. In case of any service interruptions, updates will be communicated through official channels.

For further assistance, please reach out to our customer support team at contactcenter@ngxgroup.com

PHONE: +234 700 225 5673 EMAIL: contactcenter@ngxgroup.com

Nigerian Exchange Group House 2 – 4 Customs Street, Marina, Lagos, Nigeria

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